Customer-Centric Insurance for SME: using new tech in a traditional industry
From sales to claims to servicing, every interaction with policyholders is an opportunity to build trust and loyalty. Unfortunately, many insurers struggle to create a truly customer-centric experience for SMEs clients. In this article, we’ll explore how new technologies can help insurers overcome these challenges and deliver the kind of personalized, efficient service that SMEs […]
Gen Z and Digital SMEs: The Future of Insurance
In recent years, generation Z, also known as centennials, is transforming the insurance industry by entering the SMEs digital market, and taking on new businesses with different characteristics and needs than the sector is used to. This generation, which represents more than a third of the world’s population, has the technology at its fingertips to […]
The Digital Insurance Client of 2023
The insurance industry is currently undergoing a digital transformation with the emergence of new technologies, which is completely changing the way insurers interact with their clients. This year, the industry must focus its efforts on incorporating quality digital services and user-friendly platforms to satisfy clients’ demands. That’s why, in this article, you’ll find out what […]
Insurance: Balancing Tradition and Innovation
1. Introduction When it comes to the insurance sector, there is a delicate balance to be achieved between tradition and innovation. On the one hand, the insurance industry is one of the oldest and has established certain traditional practices. On the other hand, technological progress, driven by InsurTech, are pushing the industry towards innovation and […]
4 Benefits of Knowing Your SME Clients’ Activities
Did you know that 47% of your SME clients’ data may be wrong? As insurance professionals, it is crucial to keep this information updated. Imagine one of your clients is registered on your database as a used vehicle parts shop, but, in reality, they sell secondhand cars, and also repair cars. The risk is enormously […]
What will the commercial insurance market look like in 2030?
How will commercial insurance customers be in the future? How can insurers be prepared for the new changes coming? These questions arise nowadays, and although we cannot predict what will happen tomorrow, we can analyze the trends that may come next to be better prepared. If we focus on commercial insurance, we can see that […]
What is Bancassurance?
Between 2020 and 2025, the global insurance business will rise by $1.4 trillion because of innovation. Deep tech leads the way for new insurance products and takes the most out of them. For new insurance products, we can include the latest trends in Bancassurance. Even if the term bancassurance was born in the 80s, the […]
Insurtech vs. Traditional Insurance
The InsurTech industry funding and investment are growing at a very fast path. The number of VCs specialized in this space is also increasing. In this webinar, we are addressed why this industry is receiving so much investment and what are the advantages that InsurTech companies offer when compared to traditional insurance. Roger Ferrandis, COO […]
5 processes to digitize commercial lines insurance
Digitization inside the Commercial Lines Insurance is here to stay. 85% of insurance CEOs said that the pandemic was one of the main reasons they started to transform their operations, and they are not coming back to the traditional processes. Some small insurance companies do not know where to start, or they do not know […]
Why insurers should start implementing Big Data Analytics
Did you know that 2 out of 3 insurers are applying Big Data in their underwriting processes? In case you are wondering what the meaning of the term Big Data is and how to relate it to the insurance industry, today we are going to explain to you how it works and how to apply […]
