ChatGPT: AI’s potential in the insurance sector

In recent years, the insurance industry has undergone significant changes driven by technology. The incorporation of AI tools has enabled the creation of highly personalised services, improving customer satisfaction and reducing premium leakage for insurance companies. It is at this juncture that AI platforms such as ChatGPT are making inroads into the insurance industry. A […]
Gen Z and Digital SMEs: The Future of Insurance

In recent years, generation Z, also known as centennials, is transforming the insurance industry by entering the SMEs digital market, and taking on new businesses with different characteristics and needs than the sector is used to. This generation, which represents more than a third of the world’s population, has the technology at its fingertips to […]
The Digital Insurance Client of 2023

The insurance industry is currently undergoing a digital transformation with the emergence of new technologies, which is completely changing the way insurers interact with their clients. This year, the industry must focus its efforts on incorporating quality digital services and user-friendly platforms to satisfy clients’ demands. That’s why, in this article, you’ll find out what […]
Insurance: Balancing Tradition and Innovation

1. Introduction When it comes to the insurance sector, there is a delicate balance to be achieved between tradition and innovation. On the one hand, the insurance industry is one of the oldest and has established certain traditional practices. On the other hand, technological progress, driven by InsurTech, are pushing the industry towards innovation and […]
What will the commercial insurance market look like in 2030?

How will commercial insurance customers be in the future? How can insurers be prepared for the new changes coming? These questions arise nowadays, and although we cannot predict what will happen tomorrow, we can analyze the trends that may come next to be better prepared. If we focus on commercial insurance, we can see that […]
Technology as Partner for Insurers: How to Use it to Drive Success

As the insurance sector continues to become more and more competitive, insurers are adjusting their technology investments. Additionally, traditional ways of doing business have changed and led toward digital processes. Hence, those companies that do not get adapted to the changes are meant to disappear. This is the reason why technology became more than a […]
How to Build Successful Partnerships between Startups and Corporations

In previous entries, we discussed already how the InsurTech industry is growing fast. Moreover, its growth is evident in the B2B space as well. Partnerships between startups and corporations make them keep growing together. Many InsurTechs are serving insurers, but how do we ensure their partnership is successful? In this webinar, Valeria Jirón, CSM of […]
Why Insurtech is reshaping the future of the Insurance Industry

The insurance sector is commonly known for its unchanging nature. Even so, and notably boosted by the pandemic, clients’ needs are changing and demanding more digital products. This is the reason why the industry is also being forced to go digital with insurtech. To meet the new needs of the customers, insurtech companies are of […]
Why insurers should start implementing Big Data Analytics

Did you know that 2 out of 3 insurers are applying Big Data in their underwriting processes? In case you are wondering what the meaning of the term Big Data is and how to relate it to the insurance industry, today we are going to explain to you how it works and how to apply […]
Meet Pablo Macián: Global Partnership Director at Zurich

Today, we introduce you to Pablo Macián: Global Partnerships Director at Zurich. He has an outstanding career in the field of Corporate Insurance. Moreover, he is specialized in International Programs and Business Development across Life & General Insurance. Discover the tasks of someone with this role, the daily challenges of a Global Partnership Director, and […]