Terms of use

1. Who we are

Wenalyze Sync ("Sync") is a service of Wenalyze, S.L. ("Wenalyze"), Spanish tax ID B88000427, with its registered office at Avenida de Secundino Zuazo 111, Portal C, 8.º B, 28055 Madrid (Spain). Registered with the Madrid Commercial Registry, volume 37119, folio 191, section 8, sheet M-662562.

Contact address: Calle Álvaro de Bazán 10, 46010 Valencia (Spain). Email: wenalyze@wenalyze.com.

2. Acceptance

By creating an account or using Sync, you accept these terms. If you don't agree, don't use the service.

If you use Sync on behalf of a company, you confirm that you have authority to accept these terms on its behalf.

3. The service and plans

Sync captures and organises payments and expenses for individuals, freelancers and companies. We offer personal plans (Free and Premium) and business plans (Team, Business and Corporate).

The features, limits and price of your plan are those shown to you when you sign up and set out in the confirmation we email you. Current prices are published at wenalyze.com/es/precios.

Personal accounts are for one person only. To create an organisation, invite other people, create cost centres or use approvals, you need a business plan.

You must be at least 18 years old to use Sync.

4. Your account

You're responsible for keeping your password safe and for the activity on your account. Two-factor authentication is on by default for business accounts.

Each organisation is responsible for the data it uploads and for who can access it.

If you spot misuse or a vulnerability, write to wenalyze@wenalyze.com.

5. Subscriptions, payment and limits

• Paid plans are billed in advance. Premium can be paid monthly or for a full year. Team and Business can be taken with no commitment or with a 12-month annual commitment, always billed monthly; with an annual commitment, the price per user is lower. Corporate is governed by its own contract.
• Users you add during a billing period are charged pro rata. Users you remove are taken off at the end of the period.
• Usage above your plan's limits is billed in arrears, at the published rate.
• In-app purchases are also subject to the terms of the Apple App Store or Google Play.
• You can cancel at any time. Cancelling stops the renewal and you keep access until the end of the paid period. Unless the law says otherwise, periods already started are not refunded. On annual Premium, the unused part is not refunded, but you owe nothing further. On Team and Business with an annual commitment, if you cancel before the 12 months end, you must pay the remaining monthly fees up to the end of the commitment, calculated at your plan's price and the highest number of users you had in the last three months. At the end of the 12 months, the commitment renews automatically for another 12 months, unless you cancel before the renewal date.
• Applicable taxes are added based on your tax location. Prices for consumers include VAT.
• If a payment fails, we may suspend the service after notifying you.
• On the Free plan, recorded payments are kept for 60 days and then deleted automatically.
• We may change prices at any time. New prices apply immediately to new subscriptions. If you already have a subscription, we will notify you by email at least 30 days in advance, the new price will apply from your next renewal, and you may cancel without penalty before that date.

6. Your data

The data you upload is yours. We process it to provide the service, as described in our Privacy policy.

When a company uses Sync, Wenalyze processes the data as a processor, under the data processing agreement signed with that company.

Wenalyze does not sell your data or share it with third parties for commercial purposes.

We may use aggregated, anonymised data that does not identify any person or company to improve the service and produce statistics.

7. Intellectual and industrial property

Sync is owned by Wenalyze or its licensors. This includes its software, source and object code, algorithms, models, databases, transaction enrichment engine, API, iOS shortcuts, documentation, design, trademarks and logos. All of it is protected by intellectual and industrial property law and by trade secret law.

We grant you a limited, non-exclusive, non-transferable and revocable licence to use Sync for the duration of your subscription, for your personal use or your organisation's internal business. You acquire no other rights in Sync.

8. Prohibited uses

You may not do any of the following, or allow others to do so:

• Reverse engineer, decompile or disassemble Sync, or attempt to derive its source code, algorithms, models or logic, except to the extent expressly permitted by law that cannot be waived by contract.
• Copy, modify, translate or create derivative works of Sync.
• Extract data or content from Sync by automated means (scraping, crawling, bots), except through the API and under the terms of its documentation.
• Use Sync, its outputs or the enriched data to develop, train or improve a product, service or artificial intelligence model that competes with Sync.
• Circumvent plan limits, technical limits or security measures, or share accounts to avoid paying for licences.
• Resell, sublicense, rent or make Sync available to third parties without a written agreement with Wenalyze.
• Test, scan or attack the security of Sync without prior written authorisation.
• Remove or alter any proprietary notices, trademarks or labels.
• Use Sync for illegal or fraudulent activities, or in a way that infringes the rights of others.

If you breach this clause, we may suspend or close your account immediately and claim compensation for any damage caused.

9. iOS shortcuts and other components on your device

To capture payments on iPhone, Sync provides you with shortcuts and automations for Apple's Shortcuts app. These shortcuts are part of Sync and are owned by Wenalyze, including their actions, logic, configuration, the calls they make to our systems and the credentials they contain.

You may only use them with your own Sync account and to capture that account's payments. In particular, you may not:

• Copy, modify or duplicate them, or create derivative shortcuts from them.
• Share, publish or distribute them, including their iCloud links, their files or screenshots of their content, or upload them to shortcut galleries or repositories.
• Study, extract or reuse their logic, their actions or the addresses and credentials they use to connect to Sync, or use them from other shortcuts, apps or services.
• Use them to send data to systems other than Sync, or to capture other people's payments.

The fact that the Shortcuts app lets you see the content of a shortcut gives you no right to copy or reuse it.

The shortcuts run on your device, inside Apple's Shortcuts app, and you can turn them off or delete them at any time. Apple may change how Shortcuts or iOS work. We will make reasonable efforts to adapt, but we are not liable for interruptions to payment capture caused by those changes.

This clause also applies to any other Sync component installed or running on your device, such as the app, extensions, widgets or SDKs.

10. Feedback

If you send us ideas or suggestions about Sync, we may use them freely, with no obligation to pay you or credit you.

11. Availability and changes to the service

We work to keep Sync available at all times, but there may be interruptions for maintenance or for reasons beyond our control.

We may improve or change features. If a change significantly reduces what you signed up for, we will notify you in advance and you may cancel.

12. Suspension and cancellation

You can cancel at any time from the app.

We may suspend or close your account if you breach these terms or don't pay. We will notify you first, except in serious or urgent cases.

After cancellation, you can ask us for a copy of your data for 90 days. We will then delete it, except for what we must keep by law.

13. Liability

Sync is provided "as is". We are not liable for indirect damages or loss of profits.

Our total liability is capped at the amount you paid in the 12 months before the event that gave rise to it.

These limitations do not apply in cases of wilful misconduct or gross negligence, or to damages that cannot be limited by law. If you are a consumer, they do not affect your statutory consumer rights.

14. Changes to these terms

We may update these terms. If the changes are significant, we will notify you at least 30 days in advance.

If you keep using Sync after that date, you accept the new terms. If you don't agree, you can cancel.

15. Governing law and jurisdiction

These terms are governed by Spanish law.

For business customers, any dispute will be resolved by the courts of Valencia. If you are a consumer, the courts of your place of residence will have jurisdiction.

16. Additional terms for the app downloaded from the App Store

If you download the Sync app from Apple's App Store, the following also applies:

• These terms are an agreement between you and Wenalyze, not with Apple. Wenalyze, not Apple, is solely responsible for the app and its content.
• Your licence to use the app is limited to Apple devices that you own or control, as permitted by the Usage Rules in the App Store terms.
• Apple has no obligation whatsoever to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the app, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• Wenalyze, not Apple, is responsible for addressing any claims relating to the app, including product liability, legal or regulatory compliance and consumer protection claims.
• If a third party claims that the app or your use of it infringes their intellectual property rights, Wenalyze, not Apple, will be responsible for investigating, defending and settling that claim.
• You confirm that you are not located in a country subject to a US Government embargo or designated by the US Government as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
• You must comply with any applicable third-party terms when using the app, such as those of your mobile carrier or your bank.
• Questions or claims about the app: Wenalyze, S.L., Calle Álvaro de Bazán 10, 46010 Valencia (Spain), wenalyze@wenalyze.com.
• Apple and its subsidiaries are third-party beneficiaries of these terms and, once you accept them, will have the right to enforce them against you.

Questions? Write to wenalyze@wenalyze.com.